Privacy Policy
Last updated: October 19, 2026
This policy covers the Rafiqly family display and the Rafiqly phone app ("Rafiqly", "we", "us"). In short: your family's information stays on your Rafiqly display at home. We don't run accounts, we don't sell or share your data, and there are no ads or tracking.
What you put into Rafiqly
You may add family members' names, pictures, colours and birthdays, your calendar events, tasks, lists, meals and recipes, prayer and fasting tracking, Sadaqah notes and settings. This information is stored on your Rafiqly display, in your home. It is not sent to our servers.
The phone app
- Pairing and sync: the phone app connects directly to your display over your home Wi-Fi, after you scan a pairing code on the display. The connection is encrypted. What you add on your phone goes to your display, not to us.
- Camera: used only to scan the pairing code and, if you choose, to take a family member's picture.
- Photos: used only for pictures you pick (for example a family member's picture).
- Microphone: used only while you hold the talk button, for features that need your voice. Nothing is recorded otherwise.
- Local network: used to find and connect to your display at home.
The current version of the phone app does not send your information to any AI service. If we add a feature that does, we will update this policy, name the service, and ask your permission in the app before anything is sent.
Services the display connects to
To work well, the display contacts a few services. They receive only what is needed for that request, and your internet address (as with any internet connection):
- Weather: MET Norway (api.met.no) receives your city's approximate coordinates.
- City search: Open-Meteo receives the city name you type during setup or in Settings.
- Detect my location (optional): if you choose it in Settings, ipapi.co estimates your city from your internet address.
- Qur'an recitation: recitations are streamed from Quran Foundation's service when you play them.
- Live Haramain (optional): when you open it, the live video is streamed from its broadcaster.
- Updates and media: the display downloads Rafiqly updates, Adhan recordings and pictures from our storage (Supabase and Google Cloud Storage). These requests carry no family information.
- Rafiqly Cloud (optional): if you turn on emailed reports, the report you choose is sent through Rafiqly Cloud to the email address you enter, only to deliver it.
Prayer times, the Hijri date and the Adhan are worked out on the display itself and keep working without internet.
Children
Rafiqly is set up and managed by parents. Children's profiles (a name, a picture, tasks and stars) are created by a parent and stay on the family's display. We do not collect personal information from children, and the phone app is intended for adults.
Analytics and advertising
Rafiqly has no advertising and no third-party analytics or tracking.
Keeping and deleting your information
- On the display: Settings → Help & About → About Rafiqly → Erase and start over deletes everything (family, calendar, lists, photos, settings and saved Wi-Fi).
- Phone app: remove the phone in Settings → Profiles & Controls → Phones & devices on the display, and uninstall the app. The app keeps nothing on our servers, so there is no account to delete.
Security
The phone and the display use an encrypted connection set up by the pairing code. A Parent PIN can protect Settings on the display.
Changes
If we change how Rafiqly handles information, we will update this page and the date above. Important changes will also be shown in the app.
Contact
Questions about privacy: privacy@rafiqly.com.